The Office Translator

The Office Translator

What Does “Per My Last Email” Mean at Work?

What they said

“I previously sent you information about this.”

What it literally means

I previously sent you information about this.

What they may actually mean

“I have already told you this.”

There is nothing inherently rude about referring somebody to an earlier email. Unfortunately, “per my last email” has acquired an impressive amount of emotional luggage. It can imply the information was already available, the recipient failed to notice it, and the sender would quite like this failure entered into the historical record. That may not be the intention. But communication is partly about what people hear, not merely what we meant.

Subtext Meter

Congratulations. You have entered corporate diplomacy

How it may land

  • NeutralAs I mentioned in my email on Tuesday…

  • VagueYou should already know this.

  • DismissiveI am keeping score.

Say this instead

Instead of:

“Per My Last Email.”

Try:

“Just to recap, the deadline we agreed was Thursday.”

If you remember one thing

If your previous email contained the answer, repeating the answer is usually quicker than proving you already sent it.

Send this to the colleague who keeps saying it

The Office Translator

Per My Last Email

What they saidI previously sent you information about this.

What you heardI have already told you this.

Subtext5/5

The Commuter’s Briefing

Know someone who says this every 11 minutes? Send them the translation.

Heard enough?

Give the dictionary another spin.

By James Allen · The Commuter’s Briefing

The Office Translator is an entertaining guide to workplace language, not a claim that every phrase has one secret meaning. Context, relationships and tone matter. Most of these phrases have perfectly reasonable uses — the comedy is in the gap between what words say and what people sometimes hear.

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